Refund Policy

1. Nature of Our Product and Service

MegaToolsHub Lo Shu Grid Calculator is a digital, subscription-based online web tool providing automated Lo Shu Grid calculations, interpretations, predictions, saved profiles, reports and related numerology features.

Our services may include, but are not limited to:

• Lo Shu Grid generation from date of birth
• Moolank / Root Number calculation
• Bhagyank / Destiny Number calculation
• Kua Number calculation, where applicable
• Missing and repeated number analysis
• Lo Shu planes, arrows and number-pattern analysis
• Number strengths, weaknesses and combinations
• Predictions and interpretations
• Saved profiles and client records
• Downloadable or printable digital reports
• Subscription and credit-based access
• Promotional or discounted plans
• Free or limited trial access, where applicable

Because these are digital services that may be delivered or activated immediately after payment, refund eligibility is limited as described below.

2. General Refund Rule

Payments made for the Lo Shu Grid Calculator are generally non-refundable once digital access has been activated, delivered or used.

This includes situations where:

• A subscription or paid plan has been activated.
• Credits have been added to the user account.
• The user has accessed any paid feature.
• A Lo Shu Grid calculation or report has been generated.
• Saved-profile functionality has been accessed or used.
• A paid report, prediction, interpretation or tool output has been consumed.
• Access has been successfully delivered after payment.

Users should review pricing, validity, credits, features, limitations and refund terms before completing payment.

3. Free Trial Access

The website may offer free or limited trial access to eligible users. Trial access may be limited by time, credits, number of reports, account status or available features.

Refunds will not normally be provided where a user had the opportunity to preview or test the calculator through a free trial before purchasing.

MegaToolsHub may modify, suspend, extend, reduce or discontinue any trial at its discretion.

4. Subscription-Based Plans

The Lo Shu Grid Calculator may offer short-term, monthly, annual, credit-based, promotional or other subscription plans from time to time.

Refunds will not normally be issued for:

• Change of mind after purchase
• Not using the plan after activation
• Failure to understand the plan before purchasing
• Expecting features not shown on the pricing or product page
• Dissatisfaction with Lo Shu predictions or interpretations
• Differences from another numerologist, practitioner, calculator or method
• User-side browser, device, internet or login issues
• Delay in using the subscription after activation

5. Credits, Report Limits and Usage

Some plans may include a fixed number of credits, reports or calculations. Credits may be consumed when a report, calculation or analysis is generated according to the rules displayed for the relevant plan.

Used credits are generally non-refundable and are not restored merely because the user disagrees with a result, closes the browser, changes the entered data, or decides not to use the generated report.

Unused credits may expire together with the validity period of the purchased plan where such validity is specified.

6. Lo Shu Grid Results, Predictions and Interpretations

The website produces automated numerology outputs based on programmed calculation rules and interpretation logic.

Refunds will not normally be issued because:

• The user disagrees with a Lo Shu Grid result.
• A result differs from another numerologist, calculator, book or tradition.
• The user follows a different method of calculating Moolank, Bhagyank or Kua.
• The user expected a guaranteed prediction or future outcome.
• The user entered an incorrect date of birth, name, gender or other information.
• The user expected professional legal, financial, medical, career or relationship advice.

Numerology outputs are provided for learning, analysis, reference and informational guidance only and do not guarantee future outcomes.

7. Saved Profiles and Client Data

The website may allow users to save profile information, calculation history, client records or reports for future reference.

Refunds will not normally be issued because:

• The user entered incorrect profile data.
• A profile was changed or deleted by the user.
• The user did not save a profile correctly.
• The user experienced browser, cache, device or login issues.
• The user expected storage or record-management features that were not promised.

Users are responsible for reviewing and managing data entered into their own accounts.

8. Free Trials and Promotional Offers

Discounted, launch, festive, coupon, weekend, trial or limited-time plans may be offered from time to time.

Such promotional purchases are generally non-refundable once access has been activated or the related credits or services have been delivered.

9. Duplicate Payments

If you believe the same order or plan was charged twice because of a technical issue, contact sales@megatoolshub.com.

Please include:

• Full name
• Registered email address
• Payment date
• Amount paid
• Order ID or transaction ID
• Screenshot or payment proof
• Short description of the issue

If a genuine duplicate payment is verified, the duplicate amount may be refunded through the original payment method where possible.

10. Failed Payments and Pending Transactions

A payment may occasionally fail, remain pending or be deducted by a bank without immediate confirmation to MegaToolsHub.

• Access may remain inactive until payment confirmation is received.
• Users should first check the payment status with their bank or payment provider.
• Failed or pending transactions may be automatically reversed according to the payment provider’s timeline.
• MegaToolsHub cannot control banking or payment-gateway settlement timelines.

If payment was successfully deducted but access was not activated, contact us with payment proof so the order can be checked.

11. Technical Access Issues

If a valid paid plan cannot be accessed because of a confirmed technical problem from our side, contact support.

We may attempt to resolve the issue by:

• Checking order and payment status
• Reviewing subscription or credit status
• Activating access manually where appropriate
• Providing login or usage guidance
• Fixing account-related technical problems

A refund may be considered only if valid payment is confirmed and we are unable to provide the purchased digital access because of a verified issue from our side.

12. Incorrect Purchase

If you accidentally purchase the wrong plan, contact sales@megatoolshub.com.

We may, at our discretion, assist with plan correction, upgrade or access adjustment where technically possible. Once digital access has already been used or delivered, a refund may not be available.

13. Cancellation Policy

Where recurring billing is enabled, users may request cancellation of future renewals. Cancellation of a future renewal does not automatically create a refund entitlement for the current active period.

Fixed-duration, credit-based and promotional plans normally expire according to the validity shown when purchased and do not require cancellation.

14. Refund Request Process

To request a refund review, email sales@megatoolshub.com.

Please include:

• Full name
• Registered email address
• Website/tool purchased from
• Product or plan name
• Order ID or transaction ID
• Payment date and amount
• Screenshot or payment proof
• Clear reason for the request

Submission of a refund request does not guarantee approval.

15. Refund Review Timeline

Once complete information is received, the request will be reviewed within a reasonable timeframe.

The review may consider:

• Payment and order status
• Plan activation status
• Credit or report usage
• Saved profile usage
• Digital-service delivery status
• Whether the issue originated from MegaToolsHub or the user environment

Approved refunds, where applicable, will normally be processed through the original payment method where possible. Bank or payment-gateway processing times may vary.

16. Non-Refundable Situations

Refunds will generally not be provided in cases including:

• Change of mind after purchase
• User no longer needs the service
• Plan was activated but not used
• Credits or reports were already consumed
• User disagrees with Lo Shu calculations or interpretations
• User expected guaranteed results
• User purchased without reviewing plan details
• Incorrect date of birth or other details were entered
• Browser, cache, device, network or login issues caused the problem
• User shared account credentials
• User violated website terms or usage rules
• A discounted or promotional plan was already activated
• User expected the calculator to replace professional advice

17. Exceptional Refunds

MegaToolsHub may consider refunds in limited exceptional situations, including:

• Verified duplicate payment
• Payment received but purchased access was not provided because of a confirmed issue from our side
• Wrong plan activated because of a verified technical error from our side
• Purchased service not delivered despite successful payment and reasonable support attempts
• Any other case where MegaToolsHub determines that a refund is appropriate

Exceptional refund requests are reviewed individually.

18. Chargebacks and Payment Disputes

If a chargeback or payment dispute is raised before contacting MegaToolsHub, account access, subscription access, credits, saved profiles or related digital services may be temporarily suspended while the matter is reviewed.

Users are encouraged to contact support first so the issue can be investigated and resolved directly where possible.